Business Development Manager
Key Info
Role: Business Development Manager
Salary: Base salary £60k + bonus. OTE £90k.
Start Date: Flexible, but we are looking for someone to join as soon as possible.
Reporting into: Managing Director
Based in: Soho, London with regular travel to client sites across the UK.
Requirements: Minimum 3 days per week onsite - this could be meeting clients or at our Sysdoc office
About Us
We are a global consultancy and recognised leader in business transformation, learning, process design, and innovative technology.
Our Purpose is to make organisations simpler and smarter.
Our Vision is to lead the market in landing people-focused, data-enabled change.
Our Mission is to help organisations to navigate complexity and deliver meaningful, sustainable transformation.
Sysdoc’s roots were established over 40 years ago in New Zealand, before expanding to the UK. Our distinctive, human-centred approach to business improvement has enabled us to support organisations in more than 30 countries. Our intention is always the same: to build a lasting legacy for our clients, not a dependency.
We work across a wide range of industries and partner with a diverse client base that includes many household names. We support organisations to achieve their business objectives, particularly those seeking to create social value or drive sustainability. By putting people at the centre of change, we help ensure improvements are delivered effectively and endure over time.
You
At Sysdoc we place great emphasis on our values.
Awesome Together
Relentless Commitment
High Energy
Absolute Integrity
Celebrate Simplicity
We look for people who can build trusted partnerships with internal and external stakeholders, approach their work with energy and enthusiasm, think commercially, and manage their responsibilities with unwavering integrity.
About the Role
We are looking for people who can rapidly build trusted new relationships with business leaders and other stakeholders, understanding their needs as an organisation and how Sysdoc can meet these requirements.
The BDM role will approach work with urgency, energy and enthusiasm, they think commercially, and manage responsibilities with unwavering integrity.
They represent Sysdoc as a brand ambassador, translate market trends and client challenges into differentiated propositions, provide regular pipeline reporting and forecasting, and maintain a sharp focus on revenue and margin performance.
With a keen focus on in-person networking, they proactively identify, qualify and progress new business opportunities in agreed target markets, thereby building our sales pipeline. They are involved in the conversion of new business opportunities, with support of the senior Sysdoc team.
They build and maintain a strong, qualified pipeline aligned to revenue and margin targets, leading prospect engagement, discovery conversations, needs analysis, proposal development and commercial negotiations in line with our sales governance model, engaging senior Sysdoc team members where appropriate.
They also support growth within existing accounts, identifying expansion, cross-sell and repeat business opportunities, while building on trusted senior stakeholder relationships and ensuring strong client satisfaction.
Responsibilities
Build and maintain a strong, qualified pipeline aligned to annual revenue and margin targets, leading prospect engagement, discovery conversations, needs analysis, proposal development and commercial negotiations in line with governance and margin expectations.
Drive growth within existing accounts through strategic account planning, identifying expansion, cross-sell and repeat business opportunities, while building trusted senior stakeholder relationships and ensuring strong client satisfaction.
Focus on opportunities, pipeline generation and conversion across new and existing accounts, proactively identifying, qualifying and progressing new business opportunities in agreed target markets.
Represent Sysdoc as a brand ambassador, translate market trends and client challenges into differentiated propositions, provide regular pipeline reporting and forecasting, and maintain a sharp focus on revenue and margin performance.
Provide oversight of safe, high-quality delivery across allocated accounts, ensuring projects are delivered on time, within scope and to agreed standards, with clear objectives and success measures.
Facilitate regular project check-ins, remove delivery barriers, coordinate resourcing and forward planning, monitor utilisation and forecasting, ensure risks and issues are mitigated and escalated appropriately, and support consultant engagement and performance feedback processes.
Personal Attributes:
Highly professional and credible in client-facing environments
Strategic thinker with commercial acumen
Resilient and target-driven
Excellent written and verbal communication skills
Strong organisational and follow-through skills.
Must have:
5+ years experience in sales & account management
2+ years experience working in consulting, professional services, advisory, or solutions-based environments
Experience managing a portfolio of client accounts - demonstrated ability to both retain and expand accounts through understanding customer needs and delivering solutions
Ability to build trusted advisor relationships. Having strong stakeholder management across different levels (operational to executive)
Experience managing mid-to-senior level client stakeholders
Proven track record of meeting revenue targets and growing existing accounts
Ability to identify upsell and cross-sell opportunities (solution-led, not transactional)
Data-driven mindset (comfortable analysing sales metrics and KPIs)
Experience creating proposals, pricing structures, and contracts
Have led contract negotiation processes.
Advantageous:
Experience in key industries: defence, engineering, manufacturing, retail
Experience in a hybrid hunter/farmer role
Experience in international markets
Previous SME/ start up or high-growth company experience
Existing network within the target industry.
What Success Looks like in this role:
Grow revenue within assigned accounts through cross-sell and upsell
Leverage your network to identify and land new accounts
Maintain strong client retention and satisfaction
Develop strategic, long-term partnerships
Proactively identify consulting opportunities aligned with client business goals
Collaborate internally with consultants to ensure delivery excellence.
Benefits
We believe in taking care of our people and offer a comprehensive range of benefits to support your wellbeing and professional development.
As a valued member of the Sysdoc team, you'll enjoy:
Time off
25 days annual leave plus bank holidays
Wellbeing
Private medical insurance
Annual wellbeing allowance
Health cashback plan
PerkBox
Award-winning Employee Assistance Programme (EAP)
Contribute
2 x paid volunteering day each year
The usual suspects
Enhanced parental leave
Life insurance
Stakeholder pension
Access to our Soho office with Work Life, plus 14 other WL locations across the UK
Winter and Summer Celebrations
Regular opportunities to come together, collaborate, and have fun
Overall, you’ll be joining a committed, engaged team who will support you as you develop your career with us.
Hiring process
Screening video call (HR Team)
In person interview (Hiring Manager)
- Locations
- Head office
- Remote status
- Hybrid